Terms (safaris)

Safaris

  • Lapland Event (hereafter referred as the “supplier”) will follow these terms and conditions regarding reservations,
    services and cancellations. These terms and conditions are binding for both parties. Please read them carefully!
  • Reservations
    Reservations can be made beforehand (prereservations)
    or on the spot.
    Pre-Reservations shall always be made in written.
    For reservations made by Telephone, Credit Card
    details and a Handling fee of 10 Euros will be taken.
    The supplier will confirm all bookings and
    reservations in written. The reservations final
    confirmation will be sent after the pre-payment has
    been paid (see Payments).
    At the point of reservation, the customer must
    provide the full names and date of birth of all guests
    participating on the Safaris.
    Reservations on the spot must be made latest the
    previous evening of the Safari until 18:00
  • Special conditions
  • Snowmobiling
    To be able to drive your own Snowmobile the driver
    has to be min. 16 years of age and posses a valid
    driver’s license for mopeds (50ccm). All Snowmobile
    safaris include snowmobile, fuel, thermal outfit,
    maintenance, insurance (maximum personal liability
    Euro 800), guide service.
    Children 4-16 years of age -50% and children under
    4 years of age are free of charge (children younger
    than 12 years of age travel in the sleigh)
  • Husky & Reindeer Safaris
    To be able to steer your own team of huskies the
    driver must be minimum 18 years of age!
    Children 2 – 12 years of age – 25% and children
    under 2 years of age are free of charge. Children
    under 6 years are not allowed on longer tours.
  • Riding Safaris
    Minimum age to ride a horse is 12 years.
    Participants of riding Safaris are not allowed to
    weigh more than 100kg.
  • Transportation
    Transportation from your accommodation in
    Äkäslompolo is included in the price (pick up from
    Hotel Ylläsjärvi: 5 €).
  • Payments
    Immediately after a reservation has been made, the
    supplier will send a written confirmation with two (2)
    Invoices. The first one, the pre-payment, will be in
    the value of 30% of the total reservation. This prepayment
    shall be paid within 30 days after the initial
    reservation has been made. If the initial reservation
    is made less then 60 days before arrival, the prepayment
    is due immediately. The final payment
    (70% of the total reservation) is due 30 days before
    delivery. If the booking is made less then 30 days
    prior to arrival, the payment shall be made
    immediately. The supplier will take the Credit Card
    details as a security.
    On the spot reservations must be paid immediately
    at the time of booking.
  • Cancellations
    In order to cancel a previously made reservation the
    customer has to inform the supplier in written or in
    person. The customer is liable for the proof of the
    cancellation. Any documents and/or Vouchers
    received from the supplier must be handed back at
    the time of cancellation.
  • Cancellation Costs
    For each cancellation the supplier will charge a
    cancellation fee of 15 Euros.
    Cancellations of safaris from the week program
    must be made latest by 17:00 the previous evening.
    After this time, no refunds are made.
    For multiple day safaris an additional cancellation
    costs will be calculated out of the total value of the
    reservation following the chart below:Up to 60 days before arrival 0%
    59 – 45 days before arrival 25%
    44 – 30 days before arrival 50%
    29 – 1 day before arrival 100%
    No-show 100%
  • Reservation on price changes
    a) If the cost of the agreed services increases as a
    result of increased taxes, increase of fuel prices,
    devaluation, decision of the civil power or any
    similar circumstance, the Supplier shall be entitled
    to impose a surcharge corresponding to the
    increase in cost.
    b) If the Supplier wishes to reserve the right to
    increase prices for any other reason than those
    mentioned above, he must clearly inform the
    Customer at the time of booking that price changes
    may take place.
    c) The Supplier shall inform the Customer as soon
    as a surcharge is imposed.
  • Special wishes at time of order
    If the customer has any special wishes concerning
    e.g. special food, pets, etc., these shall be made
    known at time of reservation. The same applies if
    the customer requires special security
    arrangements.
  • Force majeure
    Strikes, lockouts, conflagrations, explosions, wars or
    warlike conditions, substantial restrictions on
    supplies and other circumstances outside the
    Supplier’s control entitles the Supplier to cancel the
    agreement without any liability in damages.
  • Complaints
    If for any instance a complaint shall occur, the
    customer must inform the supplier immediately in
    written or in person. If the customers does not
    inform immediately, the right for compensation, if
    compensation must be made, shall be lost. The
    supplier is reliable to provide the services stated on
    the confirmation of order.
  • Law and Court
    If any disputes are not able to be solved between
    the contractual parties, the Swedish law shall be
    used to solve the disputes. City of Court is
    Haparanda.
  • Lapland Event in Sweden